Home Warranty coverage

TERM OF COVERAGE

Once the application has been accepted, all provisions stated within this Service Contract begin one (1) month after Global Home USA receives full payment for this Contract and will terminate on the expiration date listed above. If this is a Renewed Contract, this waiting period does not apply. Any written or oral changes to this Service Contract are of no force or effect.

STANDARD BUYER COVERAGES

Central Heat System, Central Air System,

Plumbing, Electric, Water Heater System, Kitchen Refrigerator,

Dishwasher, Food Waste Disposer, Cooking Range/Oven/Cooktop,

Trash Compactor, Over the Range or Built-In Microwave

OPTIONAL BUYER COVERAGES IF SELECTED

Clothes Washer and Dryer:  
Swimming Pool/Spa Equipment:  
Stand-Alone Spa Equipment:  
Salt Water Pool Equipment:  
Stand-Alone Ice Maker:  
Refrigerator Ice Maker:  
 Additional Refrigerator/Freezer:  
Garage Door Openers:  
Central Vacuum System:  
Water Well Pump:  

This Contract is subject to the Terms and Conditions set forth on the following pages and in the state specific provisions, if any attached. Please read this Certificate of Coverage and the Terms and Conditions carefully. Certain items and events are not covered by this Contract, and are outlined in the “WHAT THIS CONTRACT DOES NOT COVER” section herein.

IF YOU HAVE ANY QUESTIONS, REQUIRE CUSTOMER SERVICE, OR WISH TO REPORT A CLAIM, PLEASE CONTACT

WARRANTY GLOBAL GROUP, INC., PO BOX 2748, ADDISON, TX 75001-2748 OR CALL TOLL-FREE 1-866-237-4980.

Thank You!

TERMS AND CONDITIONS

This document sets forth the entire agreement between Warranty Global Group, Inc. and the Contract holder. Warranty Global Group, Inc. is contractually obligated to You to provide service under this Contract where in accordance with, and as allowed by, state law. Please refer to Your Certificate of Coverage for applicable state disclosures. This is not an insurance policy. Obligations under this Contract are provided by Warranty Global Group Inc. The Administrator’s performance under this Contract is insured by an insurance policy issued by Dealers Assurance Company, P.O. Box 1829, Addison, TX 75001, Telephone 1-800-282-8913. If a covered claim is not paid within sixty (60) days after proof of Cost has been filed, You may file a claim with Dealers Assurance Company at the address listed above.

SECTION 1. IMPORTANT INFORMATION

It is hereby agreed that Warranty Global Group, Inc., in consideration of the fee(s) paid, will provide coverage for the authorized repair or replacement of the Covered Items described in this Contract, when such Covered Items become inoperative due to Operational Failure during coverage periods. This Contract is subject to the limitations and provisions as set forth herein and any amendatory endorsements attached hereto. The Administrator assumes no obligation or liability that does not appear in this Service Contract. Please refer to the certificate of coverage for Your name, covered Residence address, coverage dates, coverage plan, options, and fees.

SECTION 2. DEFINITIONS

  • Administrator, We, Us, Our: Warranty Global Group, Inc.
  • Contract, Service Contract: This document in its entirety.
  • Cost(s): The actual reasonable cost for repair or replacement of Covered Items or their Parts and Components when the repair or replacement is made necessary by Operational Failure during the Contract term.
  • Covered Item(s): Property subheadings listed in “SECTION 3. COVERED ITEMS” and “SECTION 4. OPTIONS,” for which this Contract provides coverage, subject to the terms and conditions herein.
  • Emergency Repairs: Repairs necessary outside Our business hours that are due to the loss of heating or cooling, loss of plumbing, substantial loss of electrical service, or any other conditions that render a dwelling uninhabitable.
  • Exterior: The area outside of the Perimeter.
  • Interior: The area inside of the Perimeter.
  • Operational Failure(s): A mechanical breakdown due to normal wear, tear, and use, resulting in the failure of Parts and Components.
  • Parts and Components: The elements of any Covered Item of the Residence that either are located within the Interior, are considered part of the Interior, or belong to covered pool/spa equipment, water well pumps, or air conditioning units.
  • Perimeter: The internal boundary of the Residence that ends at the external walls to the sides, the roof above, and the foundation line, slab, or lowest man-made flooring of the premises below.
  • Renewed Contract:A Contract for a Residence that has been covered by a previous Warranty Global Group, Inc. contract.
  • Residence: The single-family dwelling covered by this Contract, which is used for residential purposes only. A dwelling unit is a residential area that contains no less than the following: sleeping quarters, a bathroom, a kitchen area, and a separate entryway to the unit (cannot exceed 5,000 total livable square feet per residential dwelling unit, without prior approval). Any unit that does not meet the above defined minimums or exceeds the maximums shall not be covered. The Residence includes the primary physical structure, as well as attached garages that share a connecting wall with the dwelling. A Residence may be a condominium unit.
  • You, Your: The Contract holder.

SECTION 3. COVERED ITEMS

If any Covered Items in the list belowsuffers an Operational Failure during the term of this Service Contract, We will pay for the repair or replacement of the Covered Item, subject to the terms and conditions herein.

  • CENTRAL HEAT SYSTEM

COVERED: Furnace unit and heat pump, accessible ductwork, fireplace gas burner unit, and thermostat controlling equipment for furnace and air conditioner, permanently mounted non-ducted heaters, humidifiers, dehumidifiers, electronic air filtering devices, and attic and exhaust fans.

NOTE: We will pay no more than $2,500.00 for this Covered Item per Contract term. Additionally, We will pay no more than $1,500.00 per Contract term for access, diagnosis, and repair or replacement of any glycol system, self-contained package unit, or domestic hot water system (boiler), or geo-thermal system. For failures due to rust, sediment, or corrosion: (a) We will pay no more than $1,000.00 per Contract term, (b) no coverage will be provided for units older than thirteen (13) years, measured from the unit manufactured date, and (c) no coverage will be provided within the first thirty (30) days from the effective date of this Contract.

NOT COVERED: All coal and wood burning equipment, conversions from coal to gas or coal to oil systems, oil storage tanks, fuel oil lines, space heaters, chimneys, fireplaces, flue liners, air filters, gas logs.

  • CENTRAL AIR SYSTEM

COVERED: Central air unit not to exceed 5 tons, refrigerated and evaporative cooler, heat pump(s), water cooling storage tanks, and thermostat controlling equipment for furnace and air conditioner, and attic and exhaust fans.

NOTE: We will pay no more than $2,500.00 for this Covered Item per Contract term. We will pay no more than $20.00 per pound for refrigerant. Additionally, We will pay no more than $1,500.00 per Contract term for access, diagnosis, and repair or replacement of any self-contained package unit or geo-thermal system. For failures due to rust, sediment, or corrosion: (a) We will pay no more than $1,000.00 per contract term, (b) no coverage will be provided for units older than thirteen (13) years, measured from the unit manufactured date, and (c) no coverage will be provided within the first thirty (30) days from the effective date of this Contract.

NOT COVERED: Well pump and well pump components for geothermal or water source heat pumps.

  • DUCTWORK

COVERED: Ducts from heating or cooling unit to point of attachment at registers or grills, flex ductwork, and costs related to accessing ductwork through unobstructed walls, ceilings, or floors.

NOTE: In the event of a covered claim requiring ductwork, We will cover costs to return the access opening to a rough finish condition. We will pay no more than $500.00 per Contract term for concrete encased ductwork.

  • PLUMBING

COVERED: Piping: gas, hot and cold water, drain and waste lines, vent, branch, and riser lines. Plumbing Component Parts: fixtures, faucets, shower heads, toilets, and tubs, as well as wax ring seals, trip levers, risers, and in-line shut-off or supply valves leading into sinks, toilets, or tubs. Sump Pumps: all Parts and Components of the primary unit, except those listed below. Whirlpool: motors and jets. Sewage Removal Pump: All Parts and Components, except those listed below. Coverage is limited to one (1) ejector pump unit or one mounted grinder pump unit only. Domestic Water Softeners: All Parts and Components. Other: costs related to clearing septic and drain line stoppages, and costs related to accessing plumbing systems through unobstructed walls, ceilings, or floors.

NOTE: In the event of a covered claim requiring plumbing work, We will cover costs to return the access opening to a rough finish condition. We will pay no more than $500.00 per Contract term for concrete encased plumbing. We will pay no more than $500.00 per Contract term for repairs or replacements due to polybutylene line leaks. If a sewer cable can clear a septic or drain line stoppage through an existing, accessible ground-level clean-out point, such as the main line, removable p-trap (branch line), or the drain line to the street, We will cover the cost of the sewer cable service, subject to the terms and conditions herein.

NOT COVERED: Water filters; waste water filters; water purification systems; lines, pipes, or connectors belonging to covered pumps; any water well system; shower base pans; shower enclosures or doors; sinks; tubs; instant hot water devices; drain tile; iron filters; lawn sprinkler systems; drain fields; leach beds; cesspools; energy conservation unit flues and vents; saunas; standalone jacuzzi-type tubs; whirlpool tubs; main body of bathtub enhancement units; main body; caulking; grout; tiles; aerator systems for treating sewage and aerator system components; septic or drain-line stoppages that cannot be cleared with a sewer cable through an existing, accessible ground-level clean-out point; or failures due to screws, nails, vegetation roots, rust, sediment, or corrosion.

  • ELECTRIC

COVERED: Wiring main service panel, sub-panels, receptacles, outlets, switches, fuse boxes, breakers, and electric wiring to central heating and cooling systems, doorbell, and permanently mounted lighting fixtures and ceiling fans.

NOTE: We will pay no more than $500.00 per Contract term for repairing or replacing the wiring main service panel.

NOT COVERED: Fixtures commonly known as chandeliers; audio/video surveillance systems; intercom systems; monitors working in conjunction with the doorbell system; telephone wiring; hobby items; generators or other items that are gas-fueled, oil fueled, battery-powered, or considered antique (50 years of age or older).

  • WATER HEATERS

COVERED: Electric, Gas, or Tankless Water Heaters: All Parts and Components.

NOTE: For failures due to rust, sediment, or corrosion, no coverage will be provided within the first thirty (30) days from the effective date of this Contract.

NOT COVERED: Oil, solar, or solar-assisted water heating units; units with a capacity of over 100 gallons.

  • KITCHEN REFRIGERATOR

COVERED: All Parts and Components, except those listed below. Coverage is limited to one (1) kitchen unit only.

NOT COVERED: Icemakers, ice crushers, water and ice dispensers, shelves, thermal shells, and doorliner.

  • DISHWASHER

COVERED: All Parts and Components, except those listed below. Coverage is limited to one (1) kitchen unit only.

NOT COVERED: Rollers.

  • FOOD WASTE DISPOSER

COVERED: All Parts and Components. Coverage is limited to one (1) kitchen unit only.

NOT COVERED: Stoppage, damage, or failure caused by material other than food.

  • COOKING RANGE/OVEN/COOKTOP

COVERED: All Parts and Components, except those listed below. Coverage is limited to one (1) kitchen unit only.

NOT COVERED: Box, door glass, lights, rotisseries, timers that do not affect the functions of the oven, sensi-heat burners, filters, and magnetic induction ranges/ovens/cooktops. Cracking of glass-top ranges or cooktops.

  • TRASH COMPACTOR

COVERED: All Parts and Components, except those listed below. Coverage is limited to one (1) kitchen unit only.

NOT COVERED: Removable buckets.

  • OVER THE RANGE OR BUILT-IN MICROWAVE

COVERED: All Parts and Components, except those listed below. Coverage is limited to one (1) kitchen unit only.

NOT COVERED: Door glass, cavity lining, clocks, lights, shelves, rotisseries, meat probe assemblies, countertop microwaves.

SECTION 4. OPTIONS

The following options are available at the time this Service Contract is sold. Desired options must be selected at the time of sale for corresponding benefits to apply. Please see descriptions below.

  • CLOTHES WASHER AND DRYER

COVERED: All Parts and Components, except those listed below.

NOT COVERED: Venting, lint screens, rails, plastic mini-tubs, soap dispensers, and filter screens.

  • ALL SWIMMING POOL/SPA EQUIPMENT OPTIONS

COVERED: All Parts and Components of the heating, pumping and filtration system, blower, pool sweep motor, and pump. The Salt Water Pool Equipment option provides coverage for the salt water pool circuit board and cell.

NOTE: The Swimming Pool/Spa Equipment option provides coverage for a swimming pool and any covered Parts and Components that it shares with a spa.The Salt Water Pool Equipment option provides coverage for the salt water pool circuit board and cell only. If Your pool is a salt water pool, You must select and pay for both the Swimming Pool/Spa Equipment option and the Salt Water Pool Equipment option for full coverage of the components listed above to apply to Your salt water pool. If Your spa is a stand-alone spa, You must select and pay for the Stand-Alone Spa Equipment option for coverage to apply to Your stand-alone spa.

          NOT COVERED: Lights; liners; concrete encased or underground electrical wiring; plumbing or gas lines; any mechanism used in association with a waterfall, fountain, or any other attachment not associated with the primary function of the covered equipment; structural defects; solar equipment; jets; fuel storage tanks; built-in or detachable cleaning equipment including pop-up heads, turbo valves, and stand-alone pool cleaning devices.

  • STAND-ALONE ICE MAKER

COVERED: All Parts and Components of a freestanding or under the counter ice maker that is not incorporated into a refrigerator or freezer, except those listed below. Coverage is limited to one (1) kitchen unit only.

NOT COVERED: Ice crusher, plastic buckets, thermal shells, doorliner.

  • REFRIGERATOR ICE MAKER

COVERED: All Parts and Components of an ice maker that is incorporated into a refrigerator or freezer, except those listed below. Coverage is limited to one (1) kitchen unit only.

NOT COVERED: Ice crusher, plastic buckets, thermal shells, doorliner.

  • ADDITIONAL REFRIGERATOR OR FREEZER

COVERED: All Parts and Components, except those listed below. Coverage is limited to one (1) additional refrigerator or freezer unit, which is separate from the kitchen refrigerator covered in 3.7.

NOT COVERED: Icemakers, ice crushers, shelves, water and ice dispensers, thermal shells, doorliners, or walk-in freezers.

  • GARAGE DOOR OPENER

COVERED: All Parts and Components, including touch pads, transmitters, hinges, and springs.

NOT COVERED: Remote controls.

  • CENTRAL VACUUM

COVERED: Motor, relay, switches, and wiring.

NOTE: We will pay no more than $400.00 per Contract term for access, diagnosis, and repair, or replacement.

NOT COVERED: Attachments, hoses, panels, powerhead assembly, secondary units, and structural components. Clogged lines.

  • WATER WELL PUMP

COVERED: All Parts and Components of the pump, motor, tank, and shaft.

NOTE: We will pay no more than $1,200.00 per Contract term for access, diagnosis and repair, or replacement.

NOT COVERED: Above or underground piping, cable or electrical lines leading to and from the well pump, including those that are located within the well casing, well casings, pumps that service buildings other than the Residence, pressure switches not located on the pump-booster pumps, well pump and all well components for geothermal or water source heat pumps.

SECTION 5. LIMITS OF LIABILITY

The total of all benefits that will be paid under this Service Contract will not exceed $10,000.00.Coverage is limited to $1,000.00 per Covered Item, except as specifically indicated otherwise in this Contract. There may be other monetary limits for specific Covered Items or specific Parts and Components of those Covered Items, as noted in the appropriate section. Costs for any Covered Item will not exceed any specified limits, whether the Covered Item is repaired or replaced. If We decide to replace a Covered Item, yet You request that Covered Item be repaired instead, We will honor that request, but the individual coverage limit for that Covered Item will be considered met for the remainder of the Contract term, once the requested repair is complete. Once the aggregate limit of liability for the life of this Contract has been reached, this Contract and all benefits, including transfer and cancellation rights, terminate.

 

SECTION 6. WHAT THIS CONTRACT DOES NOT COVER

Property, equipment, and services not specifically listed as covered (or listed as not covered) are not covered. In addition, this Service Contract does not cover the following:

  1. Covered Items or Parts and Components that were not in proper working order on the Contract sale date (i.e. pre-existing conditions).
  2. Costs of correcting faulty workmanship, improper installation, or any failure or damage caused by improper installation to any Covered Item by any person or party, either before or after issuance of this Contract.
  3. The costs of disposing of any replaced Covered Items or Parts and Components, coolant recovery fees, or other environmental fees or charges.
  4. The cost of correcting any code violations (local, state, or federal), upgrades to any Covered Item made necessary because of code violations, or costs of obtaining permits.
  5. Defects in any Covered Item or their Parts and Components due to the manufacturer’s errors or improper construction.
  6. Any Operational Failure covered by any other collectible insurance, homeowner insurance policy, warranty, guarantee, or other coverage available to You.
  7. Any Operational Failure that occurred prior to the non-timely receipt of payment of Contract fees.
  8. Any repair or replacement that has not received prior authorization from the Administrator. This exclusion does not apply to Emergency Repairs.
  9. Damage caused by fire; wind; freezing; hail; sleet; snow; ice or water back-up due to ice; explosions; riots; civil commotion; aircraft; vehicles; smoke; vandalism; malicious mischief; glass breakage; theft; burglary; falling objects; weight of ice or snow; discharge of water or steam from plumbing, heating, air conditioning systems, or appliances; war or any act of aggression; acts of God; accidents due to negligence or misuse; nuclear contamination; flood; surface water; waves or tidal waves; earthquakes; landslides; mud flows; seepage; rot; dry rot; condensation; lightning; or destruction caused by rodents, termites, insects or vermin.
  10. Damage that does not cause Operational Failure to any of the Parts and Components of Covered Items.
  11. Failure due to rust, sediment, or corrosion, except as otherwise indicated.
  12. Electrical surges, excessive or inadequate voltage, power failure or shortage, electricity generators, or damage caused by electricity generators.
  13. Conditions of excessive, low, reduced, or insufficient water pressure or water flow; water line blockages; mechanical failures resulting from lack of water; repair of piping damage caused by screws, nails, or vegetation roots; digging new/deeper wells or redrilling wells; shared water wells; hydro-jetting; discolored or impure water.
  14. Any systems damage or malfunction due to lack of capacity, failure to maintain the temperature in the Residence above freezing, or incorrect use or contamination of fuel or energy.
  15. Damage to the physical structure of the Residence including, but not limited to, bearing walls, walls, roof, roof supports, structural floor base, foundation or slabs, and ceilings except where specifically identified as covered.
  16. Costs associated with cosmetic texture, paint, or tile work or any other repairs to walls, floors, or ceilings, beyond returning them to a rough finish condition after repairs to plumbing or ducts.
  17. Fees associated with new installation hook-ups to city or municipal sewage systems or other utilities.
  18. Covered Items or any Parts and Components that have been abused, misused, or used to perform unusual or abnormal functions.
  19. Cabins, boarding houses, dormitories, fraternities, sororities, other cooperatives, mobile homes not permanently attached and without metered utilities, and apartments with written leases less than one (1) year.
  20. Any incidental or consequential property damage, including but not limited to damage to automobiles or clothing.
  21. Lost time, lost data, or failure to provide timely service due to conditions beyond Our control, including, but not limited to, part or equipment delays and labor difficulties.
  22. Any of the following, except as otherwise indicated elsewhere in this Contract: Cabinetry, light bulbs, plastic, porcelain or enamel parts, finishes, knobs, dials, hinges, lock and key assemblies, handles, racks, baskets, probes or rotisseries, or trim or other appearance parts.
  23. Portable units.
  24. Temporary repairs not intended to fully resolve the cause of Operational Failure.
  25. System resets, maintenance, maintenance inspections, cleaning, lubrication services, pumping of septic tanks, capacity increases for any system, or adjustments of covered property.
  26. Food spoilage.
  27. Commercial structures or space and any properties where commerce occurs.
  28. Commercial equipment and equipment that services commercial space, even if it simultaneously services covered residential unit(s).
  29. Leased, rented, or custom-built systems or equipment.
  30. Costs associated with the installation or delivery of kitchen appliances.
  31. Equipment, Covered Items, or systems that are owned by a condominium association, designated for use in condominium common areas, or that serve more than one (1) condominium unit.
  32. Detached garages, garages not sharing a wall with the dwelling, or garages attached to the dwelling only by roofing.
  33. Out buildings, site improvements, or any grounds surrounding the Residence.

SECTION 7. OBTAINING SERVICE

  • REQUIRED NOTICE

You shall give notice to Us of any occurrence of any failure that may be covered by Us within 48 hours of discovery. You shall take every precaution to protect the property from further damage until the necessary repair or replacement is authorized by Us and is completed. You must notify Us of any Operational Failure prior to actual repair or replacement. We shall not be liable for any Costs unless said notice is given prior to the expiration of Your coverage, regardless of when the Operational Failure occurred.

  • REQUESTING SERVICE

When service is needed, please call 1-866-237-4980, Monday through Friday, 8 am – 7 pm Central Standard Time. Outside of these hours or on holidays, You will be able to leave a voice mail message twenty-four (24) hours per day, seven (7) days per week. At Your discretion, You may utilize a licensed and insured service provider of Your choice. You and the repair technician shall provide Us with sufficient information as to the cause and nature of the occurrence, as well as other pertinent information relating to the claim to the best of Your knowledge and belief. This information may also include estimates relating to repair or replacement of the Parts and Components that failed. We reserve the right to request additional opinion(s). We must speak with the technician and authorize and approve all work prior to repairs for coverage to apply, except in the case of Emergency Repairs. If Emergency Repairs are necessary, You are responsible for providing authorization to the technician. In such a case, You must pay for any expenses and seek reimbursement from Us. Industry-standard overtime rates and emergency labor rates are paid at the discretion of the Administrator.

  • WHAT WE WILL DO WHEN A CLAIM IS REPORTED

Provided You call Us during Our regular business hours, We will attempt to contact an authorized representative and arrange a service call within two (2) business days. If You call outside Our business hours, We will begin this process within two (2) business days from the start of the next business day. We have the sole right to determine if Covered Items or any of their Parts and Components should be repaired or replaced. In the event of repairs, non-original manufacturer’s parts may be used to make repairs, at Our discretion. In the event of replacement, We will provide for replacement with Parts and Components or equipment of similar dimensions and like kind and quality, but not necessarily with the same brand, color, or custom features. If a Covered Item is non-repairable due to the Operational Failure of Parts and Components that are unavailable, We are not responsible for replacement of the entire Covered Item; We will be obligated only to make a reasonable payment based upon the value of installing comparable Parts and Components that are available, subject to any per occurrence or aggregate maximums.

NOTE: Coverage is provided under the terms and conditions of this Contract, and not according to the interpretations or opinions of the retailer, technician, or service provider. Any retailer, technician, service provider, or home inspection companies or inspection personnel are not Our agents.

  • DEDUCTIBLE AND SERVICE CALL FEES

For all covered repairs on each trade service call, You will pay a deductible of one hundred dollars ($100.00), or the actual cost of the repair, whichever is less, to the service provider. If a covered repair is required on the same covered property as a prior claim that occurred within the last thirty (30) days, We agree to waive Your obligation to pay this deductible for that service call.

If no Operational Failure or other defect covered by this Contract is discovered or repaired during a service call, You are responsible for the entire service call fee. You will also pay the service call fee for each call dispatched in events such as the following: You fail to be present at the scheduled time of the trade service call, You cancel a call when technician is in route to Your home, or You cancel a call after the technician has already arrived at Your home.

Your payment must be made prior to completion of each service call, including trade service calls where coverage was granted, excluded, limited, or denied in whole or in part. We have the option to suspend this Contract for non-payment of deductibles or service call fees until such time as payment is received.

  • REIMBURSEMENT REQUIREMENTS

You may be required to pay the service provider directly and seek reimbursement from Us if the service provider will not bill Us directly or in the event of Emergency Repairs performed outside Our business hours. Reimbursement requests covered under this Contract must be submitted to Us within 60 days once the claim is authorized. You must submit any documents requested, including, but not limited to, any documents showing proof of Cost or invoices showing payment.We will reimburse You for Your approved coverage within 30 days of receipt of a paid invoice from the service provider or other proof of payment acceptable to Us.

  • OTHER INSURANCE, WARRANTY, OR GUARANTEE

Should We deem it necessary, You shall supply Us with all requested information with regard to manufacturer warranties on all appliances and systems prior to Our payment for the repair or replacement.

SECTION 8. BUILDING CODES

Neither the cost of bringing any Covered Item up to code nor the cost of obtaining permits is a covered expense. When restoration of a Covered Item to original condition is not permitted by zoning, building codes, or any other law, or if the code requires upgrades, permits, or other non-covered fees, We will not be liable for the additional material, labor, or expenses. When code corrections are necessary prior to repair or replacement, You shall be responsible for making the corrections, and We shall have no obligations to pay for that repair or replacement until the corrections have been made. When permits cannot be obtained due to code violations, We will have no obligation to pay for repair or replacement of affected Covered Items until the violations have been remedied in full.

SECTION 9. RIGHTS TO RECOVERY

In the event of any payment under this Contract, We shall be subrogated to all of Your rights of recovery against any person or organization. Said rights shall include, but are not limited to, access to all inspection reports, listing agreements, offers to purchase and acceptance, deeds or other instruments of conveyance or transfer, and any and all oral representations made by builders or builders’ representatives. You shall provide instruments and documents and do whatever else is necessary to secure such rights. You shall do nothing to prejudice such rights. We shall not be bound to pay any Costs if You have impaired any right of recovery for said Cost.

SECTION 10. CANCELLATION

CANCELLATION BY THE ADMINISTRATOR

The Administrator may cancel this Contract for material misrepresentation or substantial breaches of contractual duties, conditions, or warranties, or for non-payment of the Service Contract price. This includes misrepresentation/fraud by You in reporting an Operational Failure or the amount of the Cost. Collusion between repair personnel and You to defraud Warranty Global Group, Inc. shall be construed as misrepresentation.

CANCELLATION BY THE CONTRACT HOLDER

You may cancel this Service Contract at any time by notifying the Administrator in writing. This notification must include Your name, address, contract number, date, and signature.

CANCELLATION PROVISIONS

If We receive Your writtenrequest to cancel this Contract within the first sixty (60) days of the covered term, We will refund the full purchase price of the Service Contract, less the cost of any claims paid. If We receive Your request to cancel this Contract after the first sixty (60) days past the Contract sale date, You will receive a pro rata refund, less the cost of any claims paid. Pro rata refunds are determined by multiplying the amount You paid for this Service Contract bythe following: the number of covered days remaining on the Service Contract divided by the original number of covered days. A cancellation fee of $50 will be charged for all pro rata cancellations made by the Contract Holder.  If this Contract is cancelled by Us at any time, You will receive a full refund of the price You paid for this Service Contract, less the cost of any claims paid.

NOTE: If Your Residence retains a warranty from the builder or has not been occupied prior to the Contract sale date, You will receive a full refund if cancellation occurs prior to the beginning of the Contract term. Transferred Service Contracts are not eligible for cancellation refunds.

SECTION 11. TRANSFER/RENEWAL

TRANSFERS

If ownership and legal title of the Covered Residence is transferred during the Contract term, the coverage afforded under the terms and conditions of this Contract may be transferred to the new home owner for the remainder of the Contract term, unless Your Residence retains a warranty from the builder or Your Residence has not been occupied prior to the Contract sale date. You must notify the Administrator of the transfer of ownership in writing and must include the following: a transfer fee of $50 and the name of the new owner. The assignee takes the Contract on the same terms, conditions and expiration date as the assignor. Call 1-866-445-3604 to request a transfer of coverage form; transfer of coverage will be processed once We receive this form.

NOTE: If Your Residence retains a warranty from the builder or has not been occupied prior to the Contract sale date, this Contract is not eligible for transfer to ensuing owners.

RENEWALS

This Contract may be renewed at the sole discretion of the Administrator. If the Administrator elects to renew Your Contract, You will be notified of the plan fee and terms for the renewal during the tenth month of Your Contract term. Your first payment for the next Contract term will serve as Your final authorization for another Contract term.

SECTION 12. ARBITRATION

Any controversy or claim arising out of or relating to this Contract, or breach thereof, will be settled by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. A judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

SPECIAL STATE REQUIREMENTS AND DISCLOSURES

This Contract is amended to comply with the following state requirements and disclosures:

ALABAMA

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation by the Administrator”, “If We cancel this Contract, prior written notice of cancellation will be sent to Your last known address at least five (5) days prior to cancellation by Us.  Prior notice shall state the effective cancellation date and the reason for cancellation.  Prior notice is not required to be sent if the reason of cancellation is for: 1) nonpayment of the Service Contract price; or 2) material misrepresentation by You relating to the Residence or its use.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation Provisions”, “A cancellation fee of $25 will be charged for all pro rata cancellations made by the Contract Holder.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “A ten percent (10%) penalty per month shall be added to the refund if it is not paid or credited within forty-five (45) days after the return of this Contract to Us.”

ARIZONA

All exclusions only apply to occurrences after the Contract sale date.

The “ARBITRATION” section is deleted in its entirety.

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “If this Contract is cancelled at any time, You will receive a pro rata refund less a cancellation fee of fifty dollars ($50.00) or ten percent (10%) of the gross amount paid for this Contract, whichever is less and less any claims paid.”  

ARKANSAS

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation by the Administrator”, “If We cancel this Contract, prior written notice of cancellation will be sent to Your last known address at least fifteen (15) days prior to cancellation by Us.  Prior notice shall state the effective cancellation date and the reason for cancellation.  Prior notice is not required to be sent if the reason of cancellation is for: 1) nonpayment of the Service Contract price; 2) material misrepresentation by You; or 3) substantial breach of duties by You relating to the Residence or its use.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “A ten percent (10%) penalty per month shall be added to the refund if it is not paid or credited within forty-five (45) days after the return of this Contract to Us.”

COLORADO

Actions under a home warranty service contract may be covered by the provisions of the "Colorado Consumer Protection Act" or the "Unfair Practices Act", articles 1 and 2 of title 6, C.R.S., and that a party to such a contract may have a right of civil action under those laws, including obtaining the recourse or penalties specified in those laws.

CONNECTICUT:

If applicable, arbitration and Resolution of Disputes for Connecticut Residents:  If there is a dispute regarding the terms of this Contract or the coverage of any claim filed with Us, We will make a reasonable effort to resolve the dispute with You.  If We are unable to resolve the dispute, You may file a formal written complaint with the Consumer Affairs Division of the Connecticut Insurance Department.  The complaint must contain a short and plain description of the dispute, including the efforts made to resolve the dispute and the results of those efforts, the cost of any disputed repairs, and a copy of this Contract document.  The complaint should be mailed to: State of Connecticut, Insurance Department, P.O. Box 816, Hartford, CT  06142-0816, Attention: Consumer Affairs.  Your complaint will be reviewed by an examiner, who will attempt to mediate the dispute.  If the mediation efforts are unsuccessful, Your complaint will be referred to the Arbitration Unit of the Connecticut Insurance Department for further resolution through arbitration. Unless either party objects to binding arbitration of the dispute by filing a written objection with the examiner within ten (10) days after notice that the matter has been referred to arbitration, the decision of the arbitrator will be binding on both parties.  A more detailed description of the arbitration procedure is set forth in Sections 42-260-1 through 42-260-5 of the Connecticut Administrative Code. 

This Contract does include in-home service. 

Within the “TERM OF COVERAGE” section of this Contract, the following sentence is added: “If this Contract is for less than one year of coverage, this Contract will be extended by the total number of days the covered component undergoes repairs by a licensed service technician.  If this Contract expires while a covered component is undergoing a Covered Repair, this Contract will be extended until Covered Repairs are complete.”

GEORGIA

THIS IS NOT AN AGREEMENT OF INSURANCE.

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation by the Administrator”, “If We cancel this Contract, prior written notice of cancellation will be sent to Your last known address at least ten (10) days prior to cancellation by Us for nonpayment of the Contract price.  Prior written notice of cancellation will be sent to Your last known address at least thirty (30) days prior to cancellation by Us for fraud or material misrepresentation.  Prior notice shall state the effective cancellation date and the reason for cancellation.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation Provisions”, “A cancellation fee of $50 or ten percent (10%) of the pro rata refund amount, whichever is less, will be charged for all pro rata cancellations made by the Contract Holder.  If this Contract is cancelled by Us at any time, You will receive a pro-rated refund of the price You paid for this Service Contract, without any deduction.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “Under no circumstances will the cost of any claims paid, or services provided, be deducted from any refund.”

Within the “WHAT THIS CONTRACT DOES NOT COVER” section of this Contract, the following sentence(s) is amended: “Covered Items or Parts and Components that were not in proper working order on the Contract sale date (i.e. pre-existing conditions known to you or reasonably should be known to you).”

The “ARBITRATION” section is deleted in its entirety.

ILLINOIS:

THIS IS NOT AN AGREEMENT OF INSURANCE.

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation Provisions”, “A cancellation fee of $50 or 10% of the Service Contract price, whichever is less, will be charged for all cancellations made by You.”

IOWA:

The issuer of this Contract is subject to regulation by the insurance division of the department of commerce of the state of Iowa.  Complaints which are not settled by the issuer may be sent to the insurance division.

LOUISIANA

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation by the Administrator”, “If this Contract is cancelled by Us, written notice shall be mailed to Your last known address within fifteen (15) days prior to cancellation, such notice shall state the effective date and reason for cancellation.  Prior notice is not required if the reason for cancellation is: (1) nonpayment of the Service Contract price; (2) material misrepresentation by You to Us; or (3) substantial breach of duties by You relating to the Residence or its use.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “If a refund is due to You under this Contract, a 10% penalty per month will be added to the refund if it is not made within 45 days of return of the Contract to Us.”

MAINE:

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation by the Administrator”, “If this Contract is cancelled by Us, written notice shall be mailed to Your last known address within fifteen (15) days prior to cancellation, such notice shall state the effective date and reason for cancellation.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation Provisions”, “A cancellation fee not to exceed 10% of the Service Contract price will be charged for all cancellations.  If this Contract is cancelled by Us for any reason other than for non-payment of the Service Contract price, Your refund will be 100% of the unearned pro rata price of this Service Contract, less the cost of any claims paid.”

MARYLAND

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “If a refund is due to You under this Contract, a 10% penalty per month will be added to the refund if it is not made within 45 days of return of the Contract to Us.”

MASSACHUSETTS

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation by the Administrator”, “If this Contract is cancelled by Us, written notice shall be mailed to Your last known address within five (5) days prior to cancellation, such notice shall state the effective date and reason for cancellation.  Prior notice is not required if the reason for cancellation is: (1) non-payment of the Service Contract price; (2) material misrepresentation by You to Us; or (3) substantial breach of duties by You relating to Residence or its use.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “If a refund is due to You under this Contract, a 10% penalty per month will be added to the refund if it is not made within 45 days of return of the Contract to Us.”

Minnesota

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation by the Administrator”, “If this Contract is cancelled by Us, written notice shall be mailed to Your last known address within fifteen (15) days prior to cancellation.  Five (5) days prior notice is required if the reason for cancellation is: (1) nonpayment of the Service Contract price; (2) material misrepresentation by You to Us; or (3) substantial breach of duties by You relating to Residence or its use.  Any such notice shall state the effective date and reason for cancellation.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “If a refund is due to You under this Contract, a 10% penalty per month will be added to the refund if it is not made within 45 days of return of the Contract to Us.”

Missouri

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “If a refund is due to You under this Contract, a 10% penalty per month will be added to the refund if it is not made within 45 days of return of the Contract to Us.”

MONTANA

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation by the Administrator”, “If this Contract is cancelled by Us, written notice shall be mailed to Your last known address within five (5) days prior to cancellation, such notice shall state the effective date and reason for cancellation.  Prior notice is not required if the reason for cancellation is: (1) nonpayment of the Service Contract price; (2) material misrepresentation by You to Us; or (3) substantial breach of duties by You relating to Residence or its use.”

NEVADA

If You are not satisfied with the manner in which We are handling a claim on this Contract, You may contact the Division of Insurance at (888) 872-3234.

Within the “DEDUCTIBLE AND SERVICE CALL FEES” section of this Contract, the following sentence(s) is amended: “We have the option to cancel this Contract for non-payment of service call fees with at least 15 days written notice prior to the effective date of the cancellation.  However, if the required service call fees are paid prior to the effective cancellation date listed on the cancellation notice, this Contract will remain in effect.”

Within the “REQUESTING SERVICE” section of this Contract, the following sentence(s) is added: “If an emergency service involves the loss of heating or cooling, loss of plumbing, substantial loss of electrical service or any other condition which renders a dwelling uninhabitable, repairs will commence within 24 hours after the report of the claim.  If emergency repairs cannot be completed within 3 calendar days after the report of the claim, a status report will be provided to the Contract Holder.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation by the Administrator”, “No Service Contract that has been in effect for at least 70 days may be canceled by Us before the expiration of the agreed term or 1 year after the effective date of this Contract, whichever occurs first, except on any of the following grounds: (a) Failure by the Contract Holder to pay an amount when due; (b) Conviction of the Contract Holder of a crime which results in an increase in the service required under the Service Contract; (c) Discovery of false or misrepresented material by the Contract Holder in obtaining this Service Contract, or in presenting a claim for the service thereunder; (d) Discovery of: (1) an act or omission by the Contract Holder; or (2) a violation by the Contract Holder of any condition of the Service Contract after the effective date of the Service Contract and which substantially and materially increases the service required under the Service Contract, (e) A material change in the nature or extent of the required service or repair which occurs after the effective date of the Service Contract and which causes the required service or repair to be substantially and materially increased beyond that contemplated at the time that the Service Contract was issued or sold.  You will receive a pro rata refund determined by the following: divide the number of covered days remaining on the Contract by the original number of covered days, then multiply the quotient by the amount You paid for this Contract.  Cancellation of this Contract may not become effective until at least 15 days after a notice of cancellation is mailed to the Contract Holder.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “A cancellation fee of $25 will be charged for all pro rata cancellations made by the Contract Holder.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “If this Contract is cancelled by Us, a cancellation fee will not be charged.  Under no circumstances will the cost of any claims paid, or services provided, be deducted from any refund.  If a refund is due to You under this Contract, a 10% penalty per month will be added to the refund if it is not made within 45 days of return of the Contract to Us.”

The “ARBITRATION” section is deleted in its entirety.

NEW HAMPSHIRE:

In the event You do not receive satisfaction under this Contract, You may contact the New Hampshire Insurance Department, Concord, New Hampshire 03301, or by phone at 1-800-852-3416

NEW JERSEY:

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation by the Administrator”, “If this Contract is cancelled by Us, written notice shall be mailed to Your last known address within five (5) days prior to cancellation, such notice shall state the effective date and reason for cancellation.  Prior notice is not required if the reason for cancellation is: (1) nonpayment of the Service Contract price; (2) material misrepresentation by You to Us; or (3) substantial breach of duties by You relating to Residence or its use.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “If a refund is due to You under this Contract, a ten percent (10%) penalty, based upon the Contract purchase price, per month shall be added to the refund if it is not paid or credited within forty-five (45) days after the return of this Contract to Us.”

NEW MEXICO:

Within the “TERMS AND CONDITIONS” section of this Contract, the following sentence(s) is added: “This Contract is insured by Dealers Assurance Company. If the Administrator Obligor fails to pay You or otherwise provide You with the covered service within 60 days of Your submission of a valid claim, You may submit Your claim to Dealers Assurance at P.O. Box 1829, Addison, TX, 800-282-8913. If You have any concerns regarding the handling of Your claim, You may contact the Office of Superintendent of Insurance at 855-427-5674.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation by the Administrator”, “No Service Contract that has been in effect for at least 70 days may be canceled by Us before the expiration of the agreed term or 1 year after the effective date of this Contract, whichever occurs first, except on any of the following grounds: (a) Failure by the Contract Holder to pay an amount when due; (b) Conviction of the Contract Holder of a crime which results in an increase in the service required under the Service Contract; (c) Discovery of fraud or material misrepresentation by the Contract Holder in obtaining this Service Contract, or in presenting a claim for the service thereunder; (d) Discovery of: (1) an act or omission by the Contract Holder; or (2) a violation by the Contract Holder of any condition of the Service Contract.  Cancellation of this Contract may not become effective until at least 15 days after a notice of cancellation is mailed to the Contract Holder.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “If a refund is due to You under this Contract, A ten percent (10%) penalty, based upon the Contract purchase price, per month shall be added to the refund if it is not paid or credited within sixty (60) days after the return of this Contract to Us.”

NEW YORK

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation by the Administrator”, “If this Contract is cancelled by Us, written notice shall be mailed to Your last known address within fifteen (15) days prior to cancellation, such notice shall state the effective date and reason for cancellation.  Prior notice is not required if the reason for cancellation is: (1) nonpayment of the Service Contract price; (2) material misrepresentation by You to Us; or (3) substantial breach of duties by You relating to Residence or its use.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “If a refund is due to You under this Contract, a 10% penalty per month will be added to the refund if it is not made within 30 days of return of the Contract to Us.”

OKLAHOMA

Warranty Global Group, Inc., Oklahoma Identification Number: 44199230

Within the “TERMS AND CONDITIONS” section of this Contract, the following sentence(s) is added: “This is not an insurance contract. Coverage afforded under this contract is not guaranteed by the Oklahoma Insurance Guaranty Association.  Coverage afforded under this contract is not guaranteed by the Oklahoma Insurance Guaranty Association.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “If this Contract is cancelled by You at any time, Your refund shall be based upon ninety percent (90%) of the unearned pro rata provider fee less the actual cost of any service provided under this Contract.  In the event this Contract is cancelled by Us, Your refund shall be based upon one hundred percent (100%) of unearned pro rata provider fee less the actual cost of any service provided under this Contract.”

SOUTH CAROLINA:

In the event of a dispute with the Administrator of this contract, You may contact the South Carolina Department of Insurance, Capitol Center, 1201 Main Street, Ste. 1000, Columbia, South Carolina 29201 or (800) 768-3467.

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation by the Administrator”, “If this Contract is cancelled by Us, written notice shall be mailed to Your last known address within fifteen (15) days prior to cancellation, such notice shall state the effective date and reason for cancellation.  Prior notice is not required if the reason for cancellation is: (1) nonpayment of the Service Contract price; (2) material misrepresentation by You to Us; or (3) substantial breach of duties by You relating to Residence or its use.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “If a refund is due to You under this Contract, a 10% penalty per month will be added to the refund if it is not made within 45 days of return of the Contract to Us.”

TEXAS:

NOTICE: THIS COMPANY PAYS PERSONS NOT EMPLOYED BY THE COMPANY FOR THE SALE, ADVERTISING, INSPECTION, OR PROCESSING OF A RESIDENTIAL SERVICE CONTRACT UNDER TEXAS OCCUPATIONS CODE §1303.304.

NOTICE: YOU THE BUYER HAVE OTHER RIGHTS AND REMEDIES UNDER THE TEXAS DECEPTIVE TRADE PRACTICES-CONSUMER PROTECTION ACT WHICH ARE IN ADDITION TO ANY REMEDY WHICH MAY BE AVAILABLE UNDER THIS CONTRACT. FOR MORE INFORMATION CONCERNING YOUR RIGHTS, CONTACT THE CONSUMER PROTECTION DIVISION OF THE ATTORNEY GENERAL'S OFFICE, YOUR LOCAL DISTRICT OR COUNTY ATTORNEY OR THE ATTORNEY OF YOUR CHOICE.
Purchaser Signature  

THIS AGREEMENT IS ISSUED PURSUANT TO A LICENSE GRANTED BY THE TEXAS REAL ESTATE COMMISSION, AND COMPLAINTS IN CONNECTION WITH THIS AGREEMENT MAY BE DIRECTED TO THE COMMISSION AT PO BOX 12188, AUSTIN, TEXAS 78711, 512-936-3049. THE PURCHASE OF A RESIDENTIAL SERVICE AGREEMENT IS OPTIONAL AND SIMILAR COVERAGE MAY BE PURCHASED THROUGH OTHER RESIDENTIAL SERVICE COMPANIES OR INSURANCE COMPANIES AUTHORIZED TO TRANSACT BUSINESS IN TEXAS. 

Warranty Global Group, Inc. d/b/a Global Home USA

UTAH:

This Service Contract is subject to limited regulation by the Utah Insurance Department. 

To file a complaint, contact the Utah Insurance Department. 

Coverage afforded under this contract is not guaranteed by the Property and Casualty Guaranty Association.  The Contract purchase price is payable, in full, at the time of purchase.  Failure to give any notice or file any proof of loss required within the time period specified does not invalidate a claim made under this Contract. 

ANY MATTER IN DISPUTE BETWEEN YOU AND THE COMPANY MAY BE SUBJECT TO ARBITRATION AS AN ALTERNATIVE TO COURT ACTION PURSUANT TO THE RULES OF (THE AMERICAN ARBITRATION ASSOCIATION OR OTHER RECOGNIZED ARBITRATOR), A COPY OF WHICH IS AVAILABLE ON REQUEST FROM THE COMPANY. ANY DECISION REACHED BY ARBITRATION SHALL BE BINDING UPON BOTH YOU AND THE COMPANY. THE ARBITRATION AWARD MAY INCLUDE ATTORNEY'S FEES IF ALLOWED BY STATE LAW AND MAY BE ENTERED AS A JUDGEMENT IN ANY COURT OF PROPER JURISDICTION.

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation by the Administrator”, “The Administrator may cancel this Contract with written notice to Your last known address with at least a thirty (30) day notice of such cancellation for: (1) material misrepresentation related to the Residence; (2) substantial change in the risk assumed, unless the Administrator has reasonably foreseen the change or contemplated the risk when entering into this Service Contract; or (3) a substantial breach of contractual duties, conditions, or warranties by You relating to the Residence.  This includes misrepresentation/fraud by You in reporting an Operational Failure or the amount of the Cost. Collusion between repair personnel and You to defraud Warranty Global Group, Inc. shall be construed as misrepresentation.  The Administrator may cancel this Contract with written notice to Your last known address with at least a ten (10) day notice if the reason for cancellation is for nonpayment of the Service Contract price.”

WISCONSIN

THIS CONTRACT IS SUBJECT TO LIMITED REGULATION BY THE OFFICE OF THE COMMISSIONER OF INSURANCE.  IF SERVICE IS PERFORMED WITHOUT NOTICE TO WARRANTY GLOBAL GROUP, INC. OR WITHOUT WARRANTY GLOBAL GROUP, INC.’S PRIOR APPROVAL, THEN PENDING AN INVESTIGATION OF THE SERVICE WORK REQUIRED, WARRANTY GLOBAL GROUP, INC. MAY NOT REIMBURSE FOR THAT SERVICE.

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation by the Administrator”, “The Administrator may cancel this Contract for: (1) nonpayment of the Service Contract price; (2) material misrepresentation by You to Us; or (3) substantial breach of duties by You relating to Residence or its use.  This includes misrepresentation/fraud by You in reporting an Operational Failure or the amount of the Cost. Collusion between repair personnel and You to defraud Warranty Global Group, Inc. shall be construed as misrepresentation.  If this Contract is cancelled by Us, written notice shall be mailed to Your last known address within five (5) days prior to cancellation, such notice shall state the effective date and reason for cancellation.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “In the event of a total loss of property that is not covered under this Contract, You may cancel this Contract and receive a pro rata refund without a cancellation fee and less the cost of any claims paid.”; “A ten percent (10%) penalty per month shall be added to the refund if it is not paid or credited within forty-five (45) days after the return of this Contract to Us.”

The “ARBITRATION” section is deleted in its entirety.

WYOMING

Within the “CANCELLATION” section of this Contract, the following sentence(s) is amended: “Cancellation by the Administrator”, “If this Contract is cancelled by Us, written notice shall be mailed to Your last known address within ten (10) days prior to cancellation, such notice shall state the effective date and reason for cancellation.  Prior notice is not required if the reason for cancellation is: (1) nonpayment of the Service Contract price; (2) material misrepresentation by You to Us; or (3) substantial breach of duties by You relating to Residence or its use.”

Within the “CANCELLATION” section of this Contract, the following sentence(s) is added: “Cancellation Provisions”, “A ten percent (10%) penalty per month shall be added to the refund if it is not paid or credited within forty-five (45) days after the return of this Contract to Us.”